Privacy Policy
1. Introduction
Collision Clarity LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit collisionclarity.com (the “Site”) or submit information via our contact form. By using the Site, you agree to the practices described here.
2. Scope; No Accounts or Payments
The Site provides general information and a way to contact us for inquiries or scheduling. We do not create user accounts or process payments on the Site.
3. Information We Collect
3.1 Information You Provide via Contact Form (Required): name, email address, and phone number.
3.2 Information You May Provide (Optional): business name, collision estimating system, collision management system, and your message.
3.3 Cookies & Similar Technologies: We use cookies and similar technologies (with consent) to support Site functionality and understand basic usage. Technical data may include IP address, device/browser type, pages viewed, and timestamps. You can manage cookies in your browser; disabling them may affect Site functionality.
4. Sources of Personal Information
- Directly from you when you submit our contact form.
- Automatically through cookies and similar technologies when you browse the Site.
5. How We Use Personal Information
- To respond to your inquiries and manage scheduling requests.
- To operate, maintain, and improve the Site (including basic analytics/metrics).
- To comply with legal obligations and enforce our Terms of Use.
- With your consent, where required by law (e.g., cookies).
6. Legal Bases (GDPR, where applicable)
- Consent (e.g., cookies/optional communications).
- Legitimate interests (e.g., responding to your inquiry, Site operation and security).
- Legal obligations (e.g., responding to lawful requests).
8. Data Retention
We retain contact-form submissions indefinitely (“forever”), unless you request deletion or applicable law requires a different period. Cookie data may persist according to its type and your browser settings.
9. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Withdraw consent where we rely on consent (e.g., cookies).
California (CCPA/CPRA): You may have the right to know, correct, and delete personal information, and to opt out of sales or “sharing” (we do neither). We will not discriminate against you for exercising your rights.
To exercise rights, email support@collisionclarity.com. We may need to verify your identity to process requests.
11. Security
We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is 100% secure.
12. Children’s Privacy
The Site is not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at support@collisionclarity.com so we can delete it.
13. International Visitors
If you access the Site from outside the United States, you understand that your information may be processed in the U.S. and other countries, which may have different data-protection laws than your country of residence.
14. “Do Not Track”
Your browser may offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT signals, we do not currently respond to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Site after changes take effect signifies your acceptance of the revised Policy.
16. Contact Us
To ask questions, exercise rights, or make a complaint regarding this Privacy Policy or our practices, contact:
Email: support@collisionclarity.com
Website: https://collisionclarity.com
17. Other Terms
Your use of the Site is also subject to our Terms of Use. If any provision of this Privacy Policy is found invalid or unenforceable, the remainder will remain in full force and effect.
